Order confirmation
Sent after a new Shopify order
[ Yes, confirm ] [ No, cancel ]
AUTOMATION CENTER
Your orders, on autopilot.
MN Muhammad ▾
✓ Saved successfully
TODAY'S ORDER FLOWEvery order gets the right
Every order gets the right
message at the right time.
Confirmation, PostEx booking and delivery updates—without manual follow-up.
14Awaiting confirmation
36Confirmed today
28Booked with PostEx
12Out for delivery
Recent orders
Live Shopify order activity
| ORDER | CUSTOMER | STATUS | MESSAGE SENT |
|---|---|---|---|
| #1048Rs. 3,490 | Ayesha Khan+92 300 1234567 | Waiting confirmation | 2 min ago |
| #1047Rs. 2,190 | Bilal Ahmed+92 333 9876543 | Confirmed | 12 min ago |
| #1046Rs. 4,750 | Sana Malik+92 321 5544332 | Booked with PostEx | 38 min ago |
Quick setup
Complete these steps to start automation
✓Shopify store connected
✓WhatsApp number verified
Add PostEx API details
Turn on automation
All orders
Manage confirmation and booking status from one place.
| ORDER | CUSTOMER | STATUS | MESSAGE SENT |
|---|---|---|---|
| #1048Rs. 3,490 | Ayesha Khan+92 300 1234567 | Waiting confirmation | 2 min ago |
| #1047Rs. 2,190 | Bilal Ahmed+92 333 9876543 | Confirmed | 12 min ago |
| #1046Rs. 4,750 | Sana Malik+92 321 5544332 | Booked with PostEx | 38 min ago |
| #1045Rs. 1,999 | Usman Ali+92 302 1010101 | Out for delivery | Yesterday |
✦ Use {{customer_name}}, {{order_number}} and {{tracking_number}} to personalise a message automatically.
● Active
Confirmation reminder
Sent if customer has not replied
[ Yes, confirm ] [ No, cancel ]
Parcel booked
Sent after PostEx booking is created
WhatsApp template
Out for delivery
Sent when PostEx sends this status
WhatsApp template
Add your account details once. The system will use them to sync orders, send WhatsApp messages and create PostEx bookings.
SNot connected
Shopify
Receive new orders and update order notes automatically.
WNot connected
WhatsApp Business
Send approved templates and receive Yes / No button replies.
PNot connected
PostEx Merchant
Create parcel bookings and receive live delivery status updates.
Order confirmation timing
Wait this long after a new Shopify order before sending the confirmation WhatsApp message.
Book automatically after “Yes”
When customer confirms, create the PostEx booking without manual approval.
Send a reminder
Send the editable reminder message if customer does not reply in 30 minutes.
Cancel order after “No”
Add Cancelled note in Shopify and prevent PostEx booking for this order.